ZEENETWORKS pays particular attention to the protection of its customers’ personal data. Therefore, we undertake to respect the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, modified by European Regulation 2016/679 of April 27, 2016 relating to the protection of personal data. . The commitments, described in this personal data protection charter.
By using the ZEENETWORKS site and the mobile applications made available to you, you agree to the collection and use of your personal data in the manner described in this Data Protection Charter.


This Data Protection Charter describes how the company ZEENETWORKS SAS ZEENETWORKS whose head office is located at 29A les jardins de houelbourg, 97122 Baie-Mahault 97122 registered with the RCS PAP under number 82251570600015 processes your personal data when you use our website and our mobile applications made available to you. Each solution or service processing your personal data may, in its own general conditions of use, have additional confidentiality rules to this charter.



The data controller is the person in charge of one or more personal data processing operations for which he determines the purposes and means. ZEENETWORKS SAS is responsible for all processing of your personal data falling within the scope mentioned above.

As part of this processing, your collected data may be, in particular, the following:

– Your first name, last name, address, date of birth, e-mail, telephone

– Your location data, access to your GPS location
Connection and navigation data

– Other information that you wish to communicate to us

The mandatory or optional nature of the data is indicated to you during collection.





We use the information available to us (depending on the choices you make) as described below, in order to provide and support the ZEENETWORKS products and related services described on the website http://sofy.com /. Here’s how:


We use the information at our disposal to communicate with you, to send you commercial communications, to tell you about our products and to inform you of our conditions and regulations. We also use your information to respond to you when you contact us.


We use the information at our disposal to provide our products, in particular to personalize their functionalities and to make suggestions to you about our products. To create personalized products, we use your connections, preferences, area of interest and location data that you choose to communicate for which you have given your explicit consent.


We use geographic information (such as your current location, where you live, places you like to go and nearby businesses) to offer, personalize and improve our products and those of our ZEENETWORKS partners by addressing you the following information:

-Satisfaction surveys

– Commercial prospecting

-Participation in a contest

– Loyalty program management

– Management of customer reviews on our products

-Special offers, promotions, coupons and guarantees


We can use the information at our disposal to help ZEENETWORKS partners to measure the effectiveness and distribution of their advertising and their services and to understand the type of person who uses their services, in particular by means of statistical analysis.

ZEENETWORKS may use the data we collect to:

-Allow you to access and use our user WIFI service

-To inform you about our products and services, our contests, our offers, our promotions, our surveys or our special events, as well as those of partner companies.

-Inform you about the products and services of our business partners, personalize services by displaying advertisements based on your geolocation, according to your preferences.

-Send commercial and advertising information from business partners based on your geolocation and preferences.

-Introduce new products and services, conduct consumer research, and -evaluate the effectiveness of our sales, marketing, advertising and social media strategies

-Manage, improve or maintain our products, our offers, our promotions, and our online services or other technologies

-Prevent and detect possible threats to the security of our visitors and our services.

-Comply with the Regulations;

-Realize statistics.

– Make updates to our site and our applications.


We may use the personal data we collect about you for other purposes, about which we will inform you at the time we collect this data or when we ask for your consent.

The means of collecting your personal data are:
When opening an account on the site, this data may be collected through forms that you will be required to complete. For example, on your smartphone, a drop-down list will show you the data collected automatically by the application.



To benefit from access to ZEENETWORKS services, you must be over 16 years old. If you are under the age of 16, in accordance with Article 8 of the European Data Protection Regulation, that the collection takes place with the express authorization of the holder of parental responsibility for the child .



We store your data until it is no longer necessary to provide our services, or until your account is deleted personal data is kept for a period of 5 years. Those relating to your geolocation will be kept for a period of 1 year. They will then be archived with restricted access for an additional period in connection with the periods of limitation and legal retention for reasons strictly limited and authorized by law. They will then be deleted.




We work with third-party partners who help us provide and improve our products or who use professional tools to develop their business, which allows us to operate our business and provide free services to users. We impose strict restrictions on how partners can use and disclose the data we share with them.


If you give us permission, we provide ZEENETWORKS partners with reports and general information about your traffic and your location near their location so that they can send you commercial advertisements of their services and products.

With your consent, we provide these companies with information about your connection frequency to their WIFI network so that they can establish analyzes and reports in order to offer you targeted commercial offers.


We share information with law enforcement or in response to legal requests.

When you accept identification by Facebook / Twitter, you agree to transmit to ZEENETWORKS and its partners your facebook / twitter account information (email address, name, age, gender, etc.). These are automatically retrieved by an API set up between the ZEENETWORKS and Facebook servers. You give authorization to ZEENETWORKS and its partners to visualize, to use its information contained in facebook / twitter.

When accepting sms identification/authorization, the user authorizes ZEENETWORKS to resend an sms to the user’s mobile phone with a unique code.



ZEENETWORKS is committed to protecting the security, confidentiality and integrity of your personal data provided on our, our applications, through technical and organizational measures. ZEENETWORKS has appointed a Data Protection Officer whose mission is to guarantee the compliance of the processing that we implement, to keep a register to notify the ZEENETWORKS solutions and their processing, then to ensure the exercise of your rights.




X. At ZEENETWORKS, you are in control of your personal data.
When you provide personal information to ZEENETWORKS, as part of the creation of a user account, you have access to your data and you can update, modify or delete it at any time.

Your rights relating to the protection of your data:

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, modified by the European Regulation 2016/679 of April 27, 2016 relating to the protection of personal data, you have several rights for managing your data.

The right of access: You can ask ZEENETWORKS to obtain confirmation that personal data concerning you is or is not processed by our services. If they are, you can request a copy.

The right of rectification: The right to ask ZEENETWORKS to modify your inaccurate information on its database.

The right to erasure: Do you want ZEENETWORKS to erase your information contained in our databases? It’s possible.

The right of opposition and withdrawal of consent: You wish not to or no longer appear on a file in our databases, you can do so by exercising one of these rights and at any time.

The right to limit processing: You can request the suspension of processing concerning you while an audit is carried out

The right to portability: This is the right to obtain that personal data be transmitted, in a structured format, commonly used and readable for the computer, to ourselves or to another data controller, when this is technically possible.

The right to define directives relating to the fate of our data after his death: Without directives from you, after a certain period of inactivity, ZEENETWORKS deletes your data. Nevertheless, your heirs can exercise the rights to your data after your death.



For any question relating to this charter or for the exercise of your rights, you can send us, in accordance with the regulations, a request accompanied by a valid proof of identity:

Either by post to the following address: ZEENETWORKS SERVICE ADMINISTRATION WIFI. 29 a The gardens of houelbourg 97122 Baie Mahautl Guadeloupe

Either by e-mail to: [email protected]

This charter may be updated periodically and without notice. Any modification comes into force immediately from the publication of the new charter on the Site http://sofy.fr and on the mobile applications. However, we use your personal data in accordance with the Charter in force at the time you submit such data to us. We will notify you of any significant change to our charter and seek your consent if this is necessary and impacts the purpose of the collection of your personal data. In order to always remain in compliance with the regulations in force relating to the protection of personal data, this charter is reviewed annually by our services.


This charter relating to the protection of your personal data is governed by French law and any dispute relating to it will fall under the exclusive jurisdiction of the French courts.

Last update: May 19, 2018